Terms of service
TERMS OF SERVICE – CALABRUMA
GENERAL INFORMATION
Welcome to Calabruma.
The terms “we,” “us,” and “our” refer to Calabruma. We operate this online store and the website [www.calabruma.store], including all related information, content, features, tools, products, and services (the “Services”), with the aim of providing a safe and satisfactory shopping experience.
Our store operates through the Shopify platform, which provides us with the technological infrastructure necessary to provide our Services.
By accessing or browsing this website or making a purchase, you agree to be bound by these Terms of Service, as well as the policies published on this website, including our Privacy Policy, Shipping Policy, and Refund Policy.
If you do not agree to these Terms, you must not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are of legal age in your country or place of residence, or that you have the necessary authorization to use this website.
You are responsible for maintaining the confidentiality of your account login information, as well as for all activity carried out through your account.
All information provided during the checkout process must be truthful, complete, and up to date.
SECTION 2 – OUR PRODUCTS
We make every effort to display our products as accurately as possible.
However, colors, sizes, or finishes may vary slightly depending on the customer’s screen or due to minor variations inherent to the manufacturing process.
We reserve the right to limit or suspend the sale of any product when there are commercial, logistical, or availability-related reasons.
SECTION 3 – ORDERS AND CANCELLATIONS
Placing an order constitutes an offer to purchase.
We reserve the right to accept, reject, or cancel any order when there is a justified reason, including pricing errors, availability issues, suspected fraud, or incorrect information provided by the customer.
In the event of cancellation, any amount paid will be refunded using the same payment method used for the purchase.
Returns and cancellations will be governed exclusively by our Refund Policy.
SECTION 4 – PRICES, BILLING, AND CUSTOMS
All published prices may be changed without prior notice.
Unless expressly stated otherwise, prices do not include import taxes, customs duties, customs clearance fees, or other applicable charges in the destination country.
Customs duties, taxes, and other import-related charges shall be the sole responsibility of the customer.
By making a purchase, you represent that you are authorized to use the payment method provided and that all information submitted is accurate and complete.
SECTION 5 – SHIPPING, DELIVERY, AND RETURNS
Shipping Address
The customer is responsible for providing a complete, accurate, and accessible delivery address, including any information necessary for the carrier to successfully deliver the order.
Undeliverable Orders
If an order is returned due to an incorrect, incomplete, or undeliverable address provided by the customer, we reserve the right to:
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require payment for a new shipment before resending the order;
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deduct any logistical costs already incurred from the refund;
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cancel the order and issue a partial refund.
Failure to Respond
If we attempt to contact you to resolve an issue related to the delivery and do not receive a response within a reasonable period of time, we may consider the order abandoned and handle it in accordance with these Terms and our Refund Policy.
Delivery Times
Published delivery times are estimates only.
We shall not be responsible for delays caused by shipping carriers, customs inspections, weather conditions, strikes, government restrictions, or any other circumstances beyond our reasonable control.
Risk During Transportation
The risk of loss or damage to the product shall pass to the customer once the order has been successfully delivered to the address provided at the time of purchase.
Return Costs
Unless otherwise required by applicable law or the product has a manufacturing defect, any costs associated with returning the product shall be borne by the customer.
Defective Products
If you receive a damaged, defective, or incorrect product, you must contact us as soon as possible and provide photographs showing the issue.
After reviewing the claim, we may offer, as appropriate and in accordance with applicable law, a replacement, repair, refund, or any other appropriate solution.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the website, including text, logos, images, videos, designs, graphics, and other elements, belongs to Calabruma or their respective owners and is protected by intellectual property laws.
Reproduction, distribution, or use without prior written authorization is prohibited.
SECTION 7 – AUTOMATED ACCESS
The use of robots, scraping tools, artificial intelligence, or other automated systems to access, collect information from, or interact with our Services without express authorization is prohibited.
We reserve the right to block any automated access that violates these Terms.
SECTION 8 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Calabruma shall not be liable for indirect, incidental, or consequential damages arising from the use of the website or products purchased.
Nothing in these Terms shall limit any rights that applicable law mandatorily grants to consumers.
SECTION 9 – APPLICABLE LAW
These Terms of Service shall be governed by and interpreted in accordance with Spanish law.
However, if you are a consumer residing in another country, you will continue to enjoy any mandatory consumer protection rights granted to you under the applicable laws of your country of residence.
SECTION 10 – MODIFICATIONS
We reserve the right to update or modify these Terms of Service at any time.
Any modifications will be published on this page and will become effective from the date of publication.
SECTION 11 – CONTACT INFORMATION
If you have any questions regarding these Terms of Service, you can contact us at:
Business Name: Calabruma
Website: www.calabruma.store
Email: calabruma@hotmail.com